Wheelchair Ramp Removed Over Safety Concerns
A wheelchair access ramp has been removed from a council building in south-west Scotland due to it posing a "significant risk of injury".
Dumfries and Galloway Council stated that this action was taken following a recent incident at Wigtown County Buildings.
Consequently, the council said the existing temporary access ramp was removed to "protect public safety".
However, the council emphasized that access to the building for wheelchair users remains available, with customers requested to call ahead before visiting.
Historic Building and Services
The prominent property, located in the heart of Wigtown, dates back to 1863 and holds a category B-listed status.
Currently, the building houses various council services including the library, the collection point for disabled parking permit applications, and the registration office for births, deaths, and marriages.
Incident Review and Ramp Removal
Following a review conducted after the recent incident at the site—details of which the local authority has not disclosed—the temporary wheelchair access ramp was removed.
The council clarified that this removal does not equate to a withdrawal of access.
Council Statement on Access Arrangements
A council statement explained:
"The temporary ramp requires council staff to deploy and supervise it safely and cannot be left in place for unsupervised use.
We are therefore asking visitors to provide advance notice so that appropriate arrangements can be made to support access for wheelchair users.
We recognise the impact this temporary change may have and are contacting building users directly to understand and support their needs during this period."
Ongoing Efforts and Contact Information
The local authority indicated that addressing this matter is a priority and expressed hope to implement a "safe and accessible solution" as soon as possible.
Wheelchair users requiring assistance to access the building or wishing to arrange alternative access to services have been asked to call 030 33 33 3004.
