Accusations of Concealed Mail at Wrexham Sorting Office
Royal Mail has faced allegations of hiding undelivered mail from an MP during a visit to a delivery office. The claim was made by Wrexham councillor Marc Jones at an executive board meeting this week, amid concerns from residents about delayed deliveries causing missed hospital appointments.
Allegations Raised by Councillor Marc Jones
Jones stated:
"I've been told that when the local MP visited Wrexham sorting office, because I think this is a specific problem in Wrexham, that the mail was concealed by management from the MP.
Now, it's a very serious allegation, and I'm taking the word of people who were there, but we really do need to get to the bottom of this."
MP Andrew Ranger Responds
Following the meeting, Andrew Ranger, the Labour MP for Wrexham, said he was unaware of any attempt by Royal Mail to hide post from him during his visit over Christmas.
"If this is correct, I am deeply concerned about this practice, and I will be contacting the sorting office," he said.
Ranger expressed support for Wrexham council's decision to challenge Royal Mail's performance, noting that both residents and postal workers had contacted him regarding delivery issues. He has previously raised these concerns with UK government business minister Blair McDougall.
"I am pleased that Wrexham County Borough Council has now added its weight behind the issue," Ranger said.
"The more of us that call out Royal Mail for their actions and their continual service failures that affect the people of Wrexham, the better."
Royal Mail's Response and Delivery Statistics
Royal Mail denied that management concealed mail from the MP and provided independently verified data showing strong delivery performance during the Christmas period.
A spokesperson stated:
"Independently verified figures showed 99% of items posted by the last recommended posting dates were delivered in time for Christmas.
It is concerning when letters do not arrive as expected.
Currently in north Wales 84.8% of first class letters are delivered the next working day, with the remainder arriving in the days that follow.
Across the UK, around 92% of all letters are delivered on time and 99.4% arrive within a week, meaning longer delays are rare.
While the vast majority of mail is delivered as expected, there can be short-term, localised issues which we work quickly to resolve."
