South East Water Faces Regulatory Fine
South East Water is set to face a £22 million fine imposed by the industry regulator due to "multiple supply disruptions" that occurred between 2020 and 2023. These disruptions caused residents in Kent and Sussex significant difficulties.
Ofwat reported that the company's failures resulted in an inability to manage periods of high demand or extreme weather conditions. This left customers without access to tap water, unable to shower or bathe, and unable to flush their toilets.
"multiple supply disruptions"
"immense stress and anxiety"
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