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EA Progressing in Restoring Northern Ireland School IT Systems After Cyberattack

The Education Authority is making progress restoring Northern Ireland school IT systems after a cyberattack disrupted access to the C2K network. Password resets and investigations are underway as schools prepare for upcoming exams.

·3 min read
Getty Images Teenage girl wearing school shirt and tie writing in exam booklet, arm resting on desk

Ongoing Recovery Efforts After Cyberattack

The Education Authority (EA) has reported continued "good progress" in restoring the IT systems used by schools across Northern Ireland following a cyberattack that occurred on Thursday.

All online and IT services for schools are delivered via the C2K network, which is managed by the EA.

The cyberattack resulted in all schools and pupils being unable to access their accounts, preventing students from retrieving work or resources provided by teachers during the critical period leading up to exams.

In a Sunday update, the EA stated that its teams had been working throughout the weekend to "restore access to the system safely and securely, starting with primary schools."

A head shot of a woman with short brown hair in a navy blazer smiling to the camera. The background is white.
MCB Principal Jenny Lendrum said most of the work done by pupils was through the C2K system

Critical Security Measures Implemented

On Thursday, schools were informed that as part of "work to manage an IT security issue," the EA would conduct a password reset for all users.

The EA confirmed that "immediate steps" were taken to contain the incident and that a full investigation is ongoing.

Following the attack, a comprehensive password reset was executed across the school network as a "critical security measure."

At this time, the EA has not confirmed whether any personal data was compromised in the breach.

The education authority is also liaising with the Information Commissioner's Office and other relevant bodies as part of its response.

Challenges in Restoring Access

Craig Mairs, principal of Sullivan Upper in Holywood, County Down, informed parents via email that the school regained access for senior teaching and non-teaching staff on Sunday morning.

He explained that the EA advised that each pupil and staff member's password must be reset individually.

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"It is a very significant task,"

Mairs said, adding that the resets would be carried out by year groups.

The school plans to open on Easter Monday for pupils in Years 11 to 14 who have upcoming exams.

Staff will be available on site between 09:30 and 11:30 BST on Monday to assist students with password resets before the new term begins.

Passwords for pupils in Years 8 to 10 will be reset after the Easter break.

Following the breach, Jenny Lendrum, principal of Methodist College Belfast (MCB), expressed concern that students would be unable to access necessary online resources to optimize their revision during the school holidays.

More than 800 pupils at the grammar school are scheduled to sit GCSE, AS, and A-Level exams a few weeks after Easter.

"So much of the work pupils need to carry out is done through the C2K system to access work and other information,"
Lendrum said.

Kian Hawes, a 14-year-old pupil at Lumen Christi College in Londonderry and education officer for the Secondary Students Union of Northern Ireland, noted that many students typically use the Easter break to catch up on revision, encouraged by their teachers.

"The issue with C2K has hindered students' ability to revise,"
Hawes said.

Secondary Students’ Union of Northern Ireland Three young people in formal attire. Kian Hawes, a boy with short hair, is standing at the front. A boy and girl are sat behind him.
Kian Hawes is the education officer for the Secondary Students Union of Northern Ireland

Political Response and Data Security Concerns

Nick Mathison, chair of Stormont's education committee, emphasized that the priority for MLAs and the EA is to determine whether a data breach occurred.

"It is vital that those potentially impacted are communicated with quickly and if there is advice around data security that is needed, that that is provided without any delay,"
Mathison stated.

This article was sourced from bbc

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